Everything you want to know while planning your holiday.
Standard balloon baskets carry 16-20 people. We also offer premium baskets for 8-12 guests and private flights for a more intimate experience — message us via WhatsApp for availability.
In case of weather-related cancellation, you are fully refunded or rescheduled to the next available day at no extra cost. Safety is our non-negotiable priority.
All our day tours include a professional guide, air-conditioned vehicle, hotel transfers, museum entrance fees and lunch. Balloon tours also include light breakfast, insured flight and a champagne celebration.
Yes — return transfers from all hotels in the Cappadocia region (Göreme, Uçhisar, Ürgüp, Çavuşin, Ortahisar) are complimentary.
April–June and September–November are ideal: mild weather and high balloon success rate. For snowy landscapes December–February, and April–May for greenery around the fairy chimneys.
All ages are welcome on day tours. For balloon flights, children under 6 or 110 cm in height are not allowed (basket safety standard). Reduced rates are available for ages 6–12.
Bank transfer (EUR/USD/TRY), credit card (secure online payment link) and cash are accepted.
For high season (April–June, September–November) and especially balloon tours, book at least 2–3 weeks in advance. For last-minute bookings please check availability via WhatsApp.
Cancellations 7+ days before the tour are refunded 100%, 3–7 days 50%, 24 hours–3 days 25%; no refund for cancellations under 24 hours. Balloon flights cancelled due to weather get a full refund or a free reschedule. See our Cancellation & Refund page for details.
Comfortable walking shoes, layered clothing (cool mornings, warm afternoons), a hat, sunscreen, a water bottle and a camera. For balloon flights avoid large bags and tie back long hair.
Our modern cave hotels combine authentic rock-cut architecture with full comfort: private bathrooms, AC/heating, Wi-Fi, and jacuzzi rooms available.
Yes — we arrange fully private routes with boutique vehicles and dedicated guides for anniversaries, honeymoons, family or corporate groups. Reach us on WhatsApp.
No — everything can be done remotely (WhatsApp, email, online payment). You're always welcome at our Göreme office though — Turkish coffee on us!
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